Rationalize time-critical service network in North America serving several hundred high-value semiconductor equipment
Reduce Total Cost to Serve to comprise multi-echelon spare parts inventory investment, handling costs, and expediting costs while meeting or exceeding service level agreement (SLA) targets
Escalating costs in time-critical service networks
No quantitative basis for network-wide improvement initiatives
Determined the optimal size of the service network and the role for each facility
Assigned service locations to DCs and set optimal safety stock levels
Achieved $10 million total savings that Applied Materials reported publicly
$10 M
Total Savings