Omnichannel Planning

End-to-end integrated planning & analytics platform for getting actionable insights for optimizing inventory and fulfillment decisions to increase availability, reduce lost sales, and profitable growth

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Providing a seamless
customer experience

Omnichannel retailing delivers shoppers an integrated experience across all mediums of interaction, including online and offline channels. To stay competitive, retailers need to have technology and operations enabling shoppers to browse, purchase, collect, and return seamlessly across all channels. Providing a seamless customer experience requires integrated planning and execution systems for demand planning, assortments planning, promotions management, inventory optimization, and order fulfillment.

Solvoyo Retail Planning and Analytics platform supports omnichannel retailing through descriptive, diagnostic, predictive, and prescriptive capabilities. Descriptive and diagnostics capabilities provide visibility to customer preferences and retailer’s ability to meet the demand. Predictive and prescriptive capabilities provide the optimal fulfillment strategies and dynamic inventory optimization to keep up with changing demand and supply dynamics.

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Cem Diken

Cem Diken

Planning Director
DeFacto

"Using Solvoyo’s Markdown Optimization solution, we now can achieve different business objectives. With an AI/ML predictive life cycle forecasting engine, Solvoyo prevents us from taking unnecessary discounts and thus, minimizing margin lost."

5/5

What can you achieve with
Solvoyo Omnichannel Planning Solution?

Automated SKU clustering based on sales volumes, stock levels, and profit to help identify best candidates for BOPIS offering
Self-learning models picking up in changes in customer behavior
Demand variability / Forecast accuracy used in the safety-stock determination
Predict return rates based on product category, time of year, special event, etc.

Dynamic safety stocks based on demand variability, demand forecasts, and replenishment lead-times
Virtual safety stocks for stores dedicated to walk-in and BOPIS demand separately to minimize risk for stock-outs for walk-in customers
Adjustment for expected returns based on business rules about the resale of returned products
The optimal stock needs at different locations across the network (and suppliers), taking into account delivery time expectations of the customers

Forecast trends in customer shopping behavior across channels

Use insights from internal and external data sources to model demand-drivers such as promotions, special offers, and competitor actions

Automate inventory allocation across the omnichannel network

Find the most cost-effective ways of fulfilling online customer demand while protecting store inventory for walk-in customers

A holistic view of the sales and inventory KPIs
Automated diagnostics and insights for identifying opportunities for improvement

improve-agility

Improve Agility

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Improve Inventory Productivity

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Effective Omnichannel Planning: 5 Success Factors

Omnichannel planning has become a central part of retail supply chain planning, with online shopping steadily rising since 2010. With the global pandemic, it became a necessity. Consumers who realized the ease of use of online shopping – choosing items from the warmth of their seat and having them delivered in a couple of days – gained a new habit. This new habit was reflected in the numbers. In the US, the share of e-commerce sales has risen from 4.2% to 11.8% between 2010 and 2020. That share reached a whopping 16.1%, in Q2 of 2020.

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Detect the recent demand patterns and shifts across channels

Detect the recent demand patterns and shifts across channels

Dynamically set safety stock targets for e-commerce transactions and stores

Detect Adapt Optimize

Provide optimal fulfillment recommendations using available stock across the chain to minimize operational costs while meeting customer expectations

Dynamically set safety stock targets for e-commerce transactions and stores

Provide optimal fulfillment recommendations using available stock across the chain to minimize operational costs while meeting customer expectations

Configurable UI to meet your omnichannel planning needs

Omnichannel Demand Generation - Visitors​

Omnichannel demand
generation - visitors

Have visibility over different channels where the demand originates
‍Quickly identify the best and worst-performing channels, whether it is a physical or e-commerce one

Visibility - omnichannel
revenue breakdown

Analyze different channels and various parameters in a single view
‍Have a holistic view of the organization’s revenue and the sources it is fed from
‍A holistic view of the sales and inventory KPIs
‍Automated diagnostics and insights for identifying opportunities for improvement

Visibility - Omnichannel Revenue Breakdown​
Omnichannel Sales Frequency And Inventory Availability​

Omnichannel sales frequency
and inventory availability

Analyze availability of products in the context of the frequency of sales

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Start your journey now​

Digital transformation with Solvoyo
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+1 617 642 1338

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